Skip to content

Feds warn about sketchy eye and skin products sold at Burnaby store

Health Canada is warning Burnaby residents about multiple unauthorized health products - including eye drops and an acne gel - being sold at a Kingsway store.
eye drops
If you purchased Sante FX Neo Eye drops, Health Canada is warning you not to use them. SCREENSHOT

Health Canada is warning Burnaby residents about multiple unauthorized health products - including eye drops and an acne gel - being sold at a Kingsway store.

According to Health Canada, the products are “unauthorized and may pose serious health risks. According to the product labels, these health products contain prescription drugs. Prescription drugs should be taken only under the advice and supervision of a healthcare professional because they are used to treat specific diseases and may cause serious side effects.”

Health Canada has removed the products from the shelves of Pinky Floy, which is located at unit 1321 - 4500 Kingsway in Burnaby.

The products are:

  • Dalacin T Gel 1%- Anti-bacterial gel for acne
  • Sante FX Neo (black and silver packaging)- Eye drops
  • Sante FX V+- Eye drops

The company was also asked to stop selling them on its website - www.floybeauty.com and Health Canada is working with the Canada Border Services Agency to help prevent the importation of these products. 

“Unauthorized health products have not been approved by Health Canada, which means that they have not been assessed for safety, effectiveness and quality and may pose serious health risks,” said a news release. “They may contain ingredients, additives or contaminated ingredients not listed on the label. In addition, they may lack the active ingredients Canadians would expect them to contain to help maintain and improve their health or they may contain ingredients that could interact with other medications and foods. For all of these reasons, unauthorized health products could cause serious health effects. Selling unauthorized health products in Canada is illegal.”

Some of the unauthorized health products are packaged and labelled in Japanese characters. As a result, information about ingredients, usage, dosage and side effects may not be understood by all consumers.

What you should do

  • Stop using these products. Consult your health care professional if you have used any of these products and have health concerns.
  • Read product labels to verify that health products have been authorized for sale by Health Canada. Authorized health products have an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN) or Homeopathic Drug Number (DIN-HM). You can also check whether products have been authorized for sale by searching Health Canada's Drug Product Database and Licensed Natural Health Product Database.
  • Report any health product-related adverse reactions or complaints to Health Canada.