Dear Editor:
Re: Time to take health care out of private hands, Inbox, Burnaby NOW, Aug. 30.
The letter from Mr. Dillon says it all about the current situation at Pacific Blue Cross.
How has the superintendent of provincial insurance allowed this to carry on for such a long time?
Pacific Blue Cross is not settling claims which are mailed. I have several outstanding for over a month which have not been paid.
They are pushing their customers to send them online.
Not everybody has a computer, especially senior retirees. They have enough on their plate paying up front for their medications and now waiting for settlement of their claims.
Are they trying to displace their employees?
Alan Tapper, by email
