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Senior home care respecting family and cultural values

A local home care company’s care strategy is making a significant difference in enriching the quality of life for seniors.
Jen Dimatatac, Just Like Family Home Care franchise owner.

Home care services help seniors to age in place comfortably and safely. They also assist their families with beneficial caregiver relief and offer an alternative to retirement community living. 

Many assisted-living communities experienced COVID-19 outbreaks with devastating consequences. Home has proven to be a safer place for seniors to live. Home care for seniors wanting to stay in their own homes is on the rise. 

A local Canadian home care brand, Just Like Family Home Care, established in 2010 in Vancouver, is dedicated and committed to delivering personalized senior home care services at reasonable rates. Their person-centred care philosophy focuses on the person by looking beyond the care needs. The company treats their clients “just like family” and incorporates their cultural identity into flexible care plans.

Jen Dimatatac, a local registered nurse, became the company’s first franchisee for Burnaby and New Westminster back in 2018. “I am motivated by helping seniors to experience a happier and safer life in their own home so they can stay independent as long as possible,” says Jen. Her own commitment to family and extensive experience in senior home care provides a solid foundation for her work.

Jen’s company focuses on personalized quality home care at affordable rates. Offering no contract terms, she works together with her clients and their families to develop the most beneficial care plan. Jen strives to make a positive difference by respecting the client as an individual. Respect for the wishes, values and culture of her clients and their families are all considered in the development of their plan. 

“Our person-centered and relationship-based home care approach provides families with peace of mind that their loved one is being cared for with empathy,” Jen shares.

She develops, monitors and adjusts each care plan while working closely with her staff, clients and families. The company offers a 24-hour in-person phone support for additional help.

Aging adults and people with disabilities can benefit from a wide range of customized home care services. Personal Care, for example, assists with the activities of daily living (ADLs), which can become harder as we age and or experience declining health issues. Providing for tasks such as bathing, toileting, dressing, lifting, transferring, and meal preparation can significantly enhance the quality of seniors’ lives.

Many seniors feel isolated, which can cause depression and a decline in health.

Companionship Care benefits seniors to ease loneliness, keep socially active and mentally stimulated. Joyful tasks like conversing, playing games, supported walking and simply reminiscing can add significantly to clients’ mental and emotional wellbeing. Combined with light housekeeping, meal preparation, changing bed linens and running errands, Companionship Care offers a perfect blend of care support and a healthy, happy living environment.

Just Like Family specializes in Complex Care needs such as Dementia, Alzheimer’s, ALS, MS, Cancer, Parkinson’s and Palliative Care. “In Complex Care situations,” notes Jen, “we focus on the client’s comfort and maintaining their dignity while respectfully caring for them.”

Consistency is a key component for great home care, so Just Like Family makes every effort to have the same caregivers for each client. Jen’s clients show less anxiety, as they feel more comfortable being supported by familiar caregivers and also experience an increased energy level.

Jen’s kind-hearted staff members make a special effort to build a good rapport with her clients, who benefit mentally and emotionally from this connection.

The experienced caregivers at Just Like Family are all carefully pre-screened, bonded and insured. Originating from a variety of different cultures, the staff offers a unique multicultural sensitivity to their many clients. The commitment of Jen and her team has allowed “Just Like Family” to earn an excellent reputation for high-quality home care services with a warm sense of family comfort. 

Jen’s Community Health Manager, Natalie Lehr-Splawinski, is eager to help families with customized home care solutions. Natalie’s passion to help seniors consistently makes a positive impact as she loves building and cultivating trusted relationships with the clients and their families.

Natalie’s network of partnerships with community health care providers enables clients to utilize many valuable and helpful resources.