Profiles of Excellence: Remedi Wellness & Spa

Tranquility. Good health. Balance. Energy. Joy. Peace.

Those are just a few of the things to be found behind the doors at Remedi Wellness & Spa.

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Walaa Zeidan, founder and owner of Remedi, set out to create a place where people could step away from the everyday stresses of the world to focus on self-care – and she has succeeded, in spades.

The medical spa offers a spectrum of services and treatments that go far beyond the surface including a team of medical doctors, naturopaths, medical estheticians and more.

“I have a strong belief that everything that happens in the body is connected, so we’re not just treating symptoms but root causes,” she said. “Skin conditions, hormone issues, female and male health, we look at a person from that holistic perspective, to find out what’s going on. One of my favourite parts is when we sit down and have a consultation and talk about what are some things that are going well and where are some areas you could use some support and help?”

Zeidan notes that Remedi has the most medical devices of any spa in Western Canada, all cutting-edge technology that lead the industry standard.

“We follow a medical model here, across the board, no matter what the service is,” she said. “We’re very serious about what we do, we ensure that everything we have is the absolute best quality, that our products are medical grade, that our staff are the best at what they do and that we ourselves never stop learning through education.”

This attention to quality and excellence goes beyond the treatments and technology. The space itself is designed in every way to be welcoming, and allow people to relax, feel comfortable, and enjoy a quiet moment in their busy lives.

Zeidan’s background in management consulting with a focus on feng shui and energy work helped her bring her vision and dream for Remedi to life.

“I really wanted a sense of harmony and well being for everyone who comes into contact with Remedi, with me and with my staff,” she said. “I wanted a hidden oasis here right in the heart of Burnaby. It’s not flashy and dramatic from the outside but when you come in you feel that five-star touch. We have thought of everything, heated floors, slippers to wear while visiting here, a built-in alkaline water machine.”

The facility also includes a beautiful 600-square foot enclosed patio – an oasis inside an oasis – with a firepit and loungers, for clients to relax or meditate.

“It was important to me that the space makes people feel as good as the services they receive,” she said. “It’s really about the art of self-care. I want to teach people that self-care is not a luxury, it’s a necessity. The most important relationship you have is the one with yourself.”

Her efforts have paid off: Remedi’s reputation has grown by leaps and bounds, with new clients coming through the door all the time. And while the growth and success is a positive sign for any business, it’s not the priority for Zeidan.

“It’s not about volume, about being busy – I want to see a change and make a difference in people’s lives,” she said. “Excellence is really about consistency, caring, taking pride in your work and everything you do. It’s about doing the right thing because it’s the right thing to do, and to be the best possible versions of ourselves.”

For more information about Profiles of Excellence and services they provide, please click here.

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